Hosting Provider ITL DC

A hosting company providing virtual server rental services since 1995. Over such a long period, the hoster has built a large customer base from various corners of the planet. Today, the company specializes in virtual and dedicated server services, as well as additional services that make VPS/VDS rental even more attractive and beneficial for users. 

Security

ITL DC has implemented a multi-level security system, including modern physical protection systems for the data center, with all necessary measures in place to counter various types of threats. Access to data is also controlled, and additional services are provided to enhance both equipment reliability and data integrity. 

DDoS attack protection involves traffic filtering. The system operates in various modes – from automatic to individually configurable. ITL DC ensures a high level of project security through CyberSecurity Suite – a special protection package that includes a modern WAF. Different tariff plans and additional options are available for clients. 

Pricing Policy

The hoster maintains a fairly restrained pricing policy, but without compromising the quality of services provided. For instance, tariffs for virtual servers with fast SSD drives start from 3.99 euros. The service includes tools for monitoring and managing the virtual server – a control panel, DDoS protection, and more. 

Infrastructure

• the company has its own equipment located in 15 modern data centers;
• guaranteed server availability 99.99% of the time;
• continuous monitoring and equipment status control systems;
• KVM virtualization;
• SSL certificates.

Data Centers

The international hosting provider has managed to place its equipment in 15 advanced data centers across the globe – in Europe, America, Asia. This opens up the best opportunities for each client to choose a location closer to their own customer base. This guarantees good and stable connectivity, minimal latency, which can be critical for a number of projects. 

Advantages

• round-the-clock qualified assistance from specialists;
• guaranteed 99.99% uptime;
• free project migration from another hosting is possible;
• support for all popular content management systems – WordPress, Magento;
• special SSD HDs are available;
• additional services are available – DDoS protection, SSL certificates, storage for backups;
• the hoster offers free data migration;
• various payment methods for the virtual server (cryptocurrency, credit and debit cards). 

Disadvantages

• compared to some competitors, prices are somewhat higher;
• for novice users, some server settings may seem too complex (DNS, SSL certificates);
• limited number of locations for VPS/VDS;
• in some cases, users complain about ineffective technical support assistance. 

Technologies Used

At ITL DC, for each virtual server

SSD/NVMe servers are provided with IPv4 and IPv6 addresses with PTR record management. A free DNS service is also available here. 

Among other technologies:

• KVM/QEMU virtualization, ensuring full isolation and control over the server;
• support for Linux, BSD, Windows, with the ability to install your own ISO image;
• high-speed SSD/NVMe drives, guaranteeing fast data processing even under peak loads;
• there are virtual server configurations with SATA HDDs;
• port speed of 1 Gbit/s;
• unlimited traffic on some tariff plans. 

Customer Support

Support assists customers through several communication channels: via email and a contact phone number. These are listed on the official website for European and American users.

Communication with a technical support specialist is also available from the personal account via a ticket system. The average response time to an initial request is 10-15 minutes. According to research conducted on this matter, over 78% of customer issues were resolved within 15 minutes.